BUSINESS & TERMS
The Pet Clinics

Terms of Business

A copy of our Terms of Business is posted in each of our reception areas.

A copy of our Terms of Business can also be downloaded here.

Payment

As well as being our general policy and to keep our fees as low as possible, we ask for payment at the time of delivering the service.

If this is a consultation, or surgical work at our clinic, then this is before you take your pet home. If it is a visit then payment must be made to the vet in attendance. The vet will prepare an invoice and receipt.

Please ensure you have payment available and confirmed to the vet or receptionist before you ask us to start the work. We arealways happy to provide an estimate before any work is carried out.

We accept cash, cheques (supported by a card), and most most major credit and debit cards.

For some business clients and approved regular clients we may offer account facilities after completion of the registration form, credit search and partner approval. Invoices for approved accounts can be paid by either cash at one of our clinics, by post with a cheque, telephoning the clinic with your credit card details or use Internet Banking facilities.

Registration Form

If you are a new client we willl ask you to complete a registration form. You can download a copy of the form here, complete the details and hand it to the receptionist on your first visit.

Registration form