BUSINESS & TERMS
Equine

Terms of Business

A copy of our Terms of Business is posted in each of our reception areas.

A copy of our Terms of Business can also be downloaded here.

Payment

As well as being our general policy and to keep our fees as low as possible, we need to receive payment at the time of delivering the service.

If this is a consultation or surgical work at our clinic then this is before you take your horse or pet home. If it is a visit then payment must be made to the vet in attendance. The vet will prepare an invoice and receipt.

Please ensure you have payment available and confirmed to the vet or receptionist before you ask us to start the work. You may request an estimate of the work before you make a commitment.

We accept cash, cheques, (supported with a card) and most most major credit and debit cards.

For some business clients and approved regular clients we may offer account facilities after completion of the registration form, credit search and partner approval. Invoices for approved accounts can be paid by either cash at one of our clinics, by post with a cheque, telephoning the clinic with your credit card details or use Internet Banking facilities

Registration Form

If you are a new client we shall ask you to complete a registration form. You can down load a copy of the form here, complete the details and bring it to the receptionist on your first visit.

Registration form